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Patients & Visitors

Frequently Asked Questions

Click on the question to see the answer.

Where do I go to get answers to questions about my bill?
You may contact our Patient Financial Services Department by phone at 218.736.8000 or by email at You may also Manage Your Account online.
How do I get my medical records/immunization records?
You can call our Health Information Management department at 218.736.8479 (hospital) or 218.739.6813 (clinic). Or you can download the Release of Information Authorization form here.
How do I get my birth certificate?
Birth certificates can be obtained for births from 1935 to the present at any county recorder's office in Minnesota. The Ottertail County Recorder's office can be reached at 218.998.8140 and the application for a birth record can be downloaded from their website at
Where do I pay and what do I bring for childbirth prep classes?
The full schedule of childbirth prep classes can be found on our Classes & Events link. You may register online there or by calling our Women's & Children's Health Center at 218.736.8283. You may wish to bring your partner or coach along to class. No other supplies are necessary.
How can I find out how much a procedure or appointment will cost?
Questions about the cost of a potential procedure or appointment should be directed to our Patient Financial Services department at 218.736.8000 or
Does LRH have a nutritionist/registered dietitian?
Yes. You may learn more information on our nutrition education services page or by calling 218.739.6488.
Where do I donate money/gifts?
The Lake Region Healthcare Foundation graciously accepts gifts to help us improve the health of people in our region for generations to come. You can donate online or contact the foundation office at 218.736.8195.
I've changed my address/phone number. Who do I contact?
Please contact the Patient Financial Services department at 218.736.8000 or
Does LRH offer dialysis service?
Frensenius Dialysis offers dialysis services on the Lake Region Healthcare Campus. The Frensenius offices are located in the lower level of our Cancer Care & Research Center with entrance on the west side of the building at 714 S Mill Street in Fergus Falls. They can be reached by phone at 218.739.6208.
Can I do an internship/job shadow at Lake Region Healthcare?
Lake Region is pleased to offer several internship and job shadow opportunities. These can be arranged through our Human Resources and Education Department at 218.739.8469.
Do you have any job openings? How can I find out if a specific job posting has been filled?
Current job openings are posted on our website under "Careers". The employment application is available for download at this link as well. Once a posting is removed from this web link, the position has been filled.
How long do you keep my application/resume on file?
A completed application form is required for job consideration and these applications (not resumes) are kept on file for two years.

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